Privacy Policy

Personalezonen takes care of your data

Personalezonen’s handling of personal data as data controller.

Why is it important to protect users’ personal data, and what does it mean to be a “data controller”?

For Personalezonen, it is extremely important that data protection legislation, also known as the GDPR, is complied with. That is why we at Personalezonen use the highest level of security to protect your data.

With the introduction of the new requirements for handling personal data under the GDPR, there is increased focus on, and stricter rules for, how we as a data controller process personal data. When you register as a supplier, member or employee with Personalezonen, you also accept that Personalezonen receives your personal data and processes it within the framework set by law.

So what does it mean that Personalezonen is a “data controller”?
Under the provisions of the GDPR, a person or company is considered a data controller when it determines the purpose of the processing of personal data. This obligation arises as soon as Personalezonen handles and receives information about a new supplier, member or employee. A data processing agreement is therefore always entered into directly with that party and not via a “collective agreement”.

Personalezonen’s privacy policy concerns the processing of your personal data and describes how Personalezonen collects and processes information about you that you provide via the website and portals. The legal basis for the processing is Article 6(1)(b), (c) and (f) of the EU General Data Protection Regulation.

The following terms are used below:

“Privacy Policy” – means the entire privacy policy agreement

“Personalezonen”, “We”, “Our”, “Us” – means in all cases Personalezonen.dk ApS

“The Website” – means www.shop.personalezonen.dk

At Personalezonen, it is important that all our users feel safe and comfortable with how we handle their data, which is why all users can have their account deleted at any time. This also means that access to Personalezonen’s service can then no longer be provided.

If you wish to have your account deleted, please contact support@personalezonen.dkPrivacy Policy for Personalezonen

1. Contact information

1.1 Personalezonen.dk ApS

Roskildevej 328,

2630, Taastrup

Phone: 45805090

Email: support@personalezonen.dk

1.2 Personalezonen is the data controller for your personal data. Enquiries regarding personal data should therefore be made to us using the contact information above.

1.3 What is personal data?

When a user uses a product, either by communicating with Personalezonen on the Website or directly by purchasing from the Website, we first collect the information you provide yourself. This includes name, phone number, address and email address, purchase and interaction history, and information about the IP address from which the order was placed. Read more in our Cookie Policy here.

2. Collection of personal data and purpose of our processing

2.1 Collection

When you visit the Website, the collection of personal data begins automatically and includes information about you and your use of our Website. This may include information about your choice of browser, type of computer, physical location, whether you use a smartphone or computer, your IP address, your searches and search terms, and your movements and clicks on the Website.

2.2 Purpose of collection

Put simply, the purpose of our collection is to optimise your user experience and to tailor the best possible experience for you. Using your personal data, we can optimise the website and its features and target and match offers to your preferences. We may also carry out retargeting via Facebook and Google Analytics.

Information about your purchase history is also used so that Personalezonen can comply with our legal requirements for accounting and bookkeeping, or to safeguard our interests in preventing fraud.

3. Who receives your personal data?

The only parties who receive your personal data are the data processor and the data controller. The data processor is the party that carries out the actual processing of your data, including via the Website, on behalf of the data controller. The data controller is the party responsible for the processing of your personal data.

3.1 Disclosure and/or transfer of personal data

Under data protection legislation, a distinction is made between disclosing and transferring data to third parties. “Disclosure” means that when personal data is shared with a third party, that third party obtains an independent right to process the information. “Transfer” means that the third party to whom the personal data is shared may only process the personal data on behalf of the data controller and according to its instructions.

Information about your name and email is never disclosed to anyone other than Personalezonen.

Your personal data may be transferred to Personalezonen’s external partners, who process the information on our behalf.

External partners include, for example, partners responsible for the technical operation of the website, including improvements and new initiatives, targeting and marketing on the Website. In addition, external partners are used for customer service, sending our newsletters and retargeting. There may also be partners who provide review services for Personalezonen and our products.

All external partners are data processors and are subject to Personalezonen’s instructions. This means that the external partners process the personal data for which Personalezonen is the data controller. The data processors may therefore not use the information received from Personalezonen for any purpose other than fulfilling the agreement between them and us. Any agreement between Personalezonen and a third party will be subject to confidentiality, will only be made on the basis of a prior data processing agreement, and will be subject to the necessary safeguards, including Article 45 of the EU General Data Protection Regulation.

For retargeting, among other things, Google and Facebook are used as partners. The respective certifications of both partners can be accessed via the following links:

Facebook: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

Google: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

4. What are your rights?

4.2 Right of access

All personal data is owned by you. This means that you are always entitled to be informed of, for example, what information we have registered about you, the purpose of the registration, the recipients of the personal data and the origin of the information. All that is required is that you request this from Personalezonen and state the scope of the access you want. You do this by contacting support@personalezonen.dk. We will then send you a copy and a list of the requested data.

4.3 Right to rectification

If Personalezonen has received and/or stores incorrect personal data about you, you always have the right to have the data corrected. You can do this by contacting us in writing at support@personalezonen.dk. You will, however, be able to correct some information yourself via your user profile on the website.

4.4 Right to erasure

All personal data collected about you and your use of the Website will be deleted no later than when you are no longer a user/member/customer of Personalezonen. This means that your personal data at Personalezonen will be deleted when an agreement ends, when your employment with a customer ends, or when a valid subscription ends.

You may also have the right to have personal data deleted if you withdraw your consent, provided Personalezonen has no separate legal basis for continuing the processing. A separate legal basis may exist in connection with the establishment, exercise or defence of legal claims, or in order to comply with other legislation.

4.4.1 Personal data in connection with purchases

As a special rule, all personal data collected in connection with a purchase made and completed via the Website will, as a general rule, be deleted when you are no longer a user of Personalezonen. As an exception, however, Personalezonen is subject to statutory accounting obligations to store certain personal information for a period of up to 5 years from deletion. This information is not accessible to you or any other users and will only be stored together with other accounting material to fulfil Personalezonen’s obligations under the Danish Bookkeeping Act.

4.5 Right to data portability

In certain cases, the GDPR gives you the right to receive your personal data in a structured, commonly used and machine-readable format. You also have the right to transfer this information to another data controller. Please note that this only applies to personal data, and is limited to the personal data that you have provided to Personalezonen yourself.

4.6 Right to object

If at any time you wish to object to the processing of your personal data, please contact support@personalezonen.dk. You can object to any processing of your personal data. However, if Personalezonen complies with an objection, this may mean that services such as directly targeted marketing and/or tailored profiling of you as a user can no longer be provided.

4.6.1 Restriction of processing

If at any time you wish to restrict Personalezonen’s processing of your personal data, you can in certain cases restrict our processing to storage only. One example is if you state that the personal data being processed is incorrect.

4.7 Right to withdraw consent

Nothing prevents you from changing your mind and withdrawing your consent. This applies regardless of whether it is consent to the processing of personal data or a subscription to our newsletter. You can withdraw your consent by contacting support@personalezonen.dk.

4.8 Right to lodge a complaint

If at any time you feel the need to complain about Personalezonen’s processing of your personal data, a complaint can be submitted to the Danish Data Protection Agency (Datatilsynet) using the following details:

Datatilsynet

Borgergade 28, 5,

1300 København K

Email: dt@datatilsynet.dk

Phone: +45 3319 3200.

5. Security

At Personalezonen, we continuously implement and review the security measures behind the website to protect personal data against being lost, impaired, destroyed or unlawfully transferred, and against it coming to the knowledge of unauthorised persons or being misused. This means that only employees who need access to your personal data to do their work can access it.

6. Changes to the Privacy Policy

If there are changes to the Privacy Policy, you will be informed of this, either by email or at your next login and visit to the Website. This applies to all changes that are more burdensome for you.

If you have any questions or comments about Personalezonen’s Privacy Policy, please contact support@personalezonen.dk. This also applies if you wish to exercise your rights as described above.